Fair play. Kind chat. Simple as that.

Community guidelines aren't legal terms — they're the shared code of conduct that keeps Lotus365 pleasant to play on.

No abuse, no slurs, no doxxing. Any of those results in an instant chat ban, and repeat offences close the account.

No colluding, no bots, no exploiting bugs. If you spot something suspicious, report it.

Our agents are trained to help, not absorb abuse. Escalations follow a clear ladder; shouting doesn't move it faster.